Member Protection

Dragon Boating WA complaints guidance

Dragon Boating WA members are covered by the Australian Dragon Boat Federation Member Protection Policy, available at https://www.ausdbf.com.au/policies/memberprotection/.

Below is a list of the appropriate contacts if you wish to make a complaint related to your participation in dragon boating. In the first instance, you should lodge your complaint at the level at which the issue has occurred (i.e. if it occurred at club level, then it should be initially dealt with at club level; if it’s related to competing for a state or national team for example, direct your complaint to the corresponding authority).

IN ALL CASES

if the issue relates to a person under 18 years of age contact the Child Protection agency in WA https://www.wa.gov.au/organisation/department-of-communities/child-protection
If issue relates to a criminal offence contact the WA Police Child Protection Unit. https://www.police.wa.gov.au/Your-Safety/Child-Abuse/How-to-report-child-abuse. If the matter is urgent or the safety, health or welfare of a child is at risk then the emergency 000 number must be called.

CLUB/LOCAL ISSUE

Possible first options:

Member Protection Information Officer - mpio@dbwa.net.au
Club President
Team Manager, Coach or Captain

Other options:

www.playbytherules.net.au
Alternative Dispute Resolution organisation
State/Territory Equal Opportunity Commission
Department of Mines, Industry Regulation and Safety https://www.commerce.wa.gov.au/consumer-protection

STATE/TERRITORY ISSUE

Possible options:

Member Protection Information Officer - mpio@dbwa.net.au
State Team Manager, Head Coach or Captain
www.playbytherules.net.au
Alternative Dispute Resolution organisation
State/Territory Equal Opportunity Commission
Department of Mines, Industry Regulation and Safety https://www.commerce.wa.gov.au/consumer-protection

NATIONAL ISSUE

Possible first options:

Member Protection Information Officer - mpio@dbwa.net.au
National Chair or CEO
Australian team Manager, Head Coach or Captain

Other options

www.playbytherules.net.au
Alternative Dispute Resolution organisation
State/Territory Equal Opportunity Commission and/or Australian Human Rights Commission Australian Sports Commission
Lawyer (legal advice)